Gary Harwood is a founder and director of HKLM (www.hklm.co.za); Graham Leigh is a founding director; Jerry Nyagah is MD of HKLM Nairobi; Julia Bouie Leuner is a director; Andre Redelinghuys is head of strategy; Johan van Wyk is ECD; and Dr Sean McCoy is HKLM's CEO and Brand Council of South Africa (BCSA) chairperson. Read the livinglab.hklmgroup.com blog; follow @hklm_lab on Twitter; connect on Facebook.