News
Events & Conferencing
CEM Africa gathers who's who of e-commerce and CX gurus
Fairness First
#CEM19: Once you've lost consumers' trust, how do you re-establish it? KPMG responds
Leigh Andrews 5 Aug 2019
CRM, CX, UX
#CEM19: How government is reducing red tape in the experience economy
Leigh Andrews 31 Jul 2019
CRM, CX, UX
#CEMAfrica2018: Why we need to talk about emotion in the boardroom
Leigh Andrews 1 Aug 2018
CRM, CX, UX
#CEMAfrica2018: "Customer experience is the next competitive battlefield"
Leigh Andrews 31 Jul 2018
CRM, CX, UX
#CEMAfrica2017: CX predictions for the future, action to take TODAY
Leigh Andrews 16 Aug 2017
Social Media
[CEM Africa Summit] Social customer engagement as a social business enabler
Leigh Andrews 29 Jul 2015
CRM, CX, UX
[CEM Africa Summit] Employee satisfaction = customer satisfaction
Leigh Andrews 28 Jul 2015