Forrester Consulting | Bizcommunity

Forrester Consulting | Bizcommunity

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Trends

Study reveals annual cost of financial crime compliance totals $85bn in EMEA

5 Apr 2024

AI has positively transformed CX - Experian report

Technology

AI has positively transformed CX - Experian report

6 Mar 2024

CRM, CX, UX

Africa's digital-native companies poised to unlock revenue growth

Olufunmilayo Okubena 7 Apr 2022

Microsoft announces the end of Internet Explorer

Internet

Microsoft announces the end of Internet Explorer

20 May 2021

Will technology reinvent 'the new normal' in 2021?

Technology

Will technology reinvent 'the new normal' in 2021?

Mohammed Amin 16 Feb 2021

Do brands know too little or too much about their consumers?

CRM, CX, UX

Do brands know too little or too much about their consumers?

Haydn Townsend 3 Nov 2020

Study reveals security culture is important

Cybersecurity

Study reveals security culture is important

11 May 2020

Image source: Getty/Gallo

Banking

Understanding the evolving payments landscape

Bevan Smith 4 Feb 2020

Schaefer presenting at the Adobe CX Forum.

CRM, CX, UX

#AdobeCX: How to embrace the power of customer experience management

Leigh Andrews 8 Oct 2019

Harness potential of data-driven tech to keep customers happy

Research

Harness potential of data-driven tech to keep customers happy

19 Jul 2019

Analytics lead the way to 'intelligent enterprises'

IoT

Analytics lead the way to 'intelligent enterprises'

Neil Herbert 9 Nov 2018

Cross-border retail in the digital age

E-commerce

Cross-border retail in the digital age

17 Jan 2018

Experian SA MD Simon Russell © Monnas Photography.

Research

Cementing the Mosaic of customer experience with Experian

Leigh Andrews 20 Apr 2017

Gen X leads on digital transformation - and Millennials reap the rewards

ICT

Gen X leads on digital transformation - and Millennials reap the rewards

Lenore Kerrigan 25 Nov 2016

IoT to revolutionise healthcare

Medtech

IoT to revolutionise healthcare

21 Apr 2015

TripAdvisor and NightsBridge sign partnership

Tourism

TripAdvisor and NightsBridge sign partnership

21 Sep 2012