Mobile messaging | Bizcommunity

Mobile messaging | Bizcommunity

News

New research shows SMS is not long for this world

Mobile & Apps

New research shows SMS is not long for this world

Lindsey Schutters 15 Oct 2024

Image source: sebastien decoret –

Services

How to add automated voice bots into your call centre: Start simple

Ryan Falkenberg 30 Sep 2024

RCS interoperability will open the marketing messaging floodgates. Source: DALL-E 3

Mobile & Apps

Generative AI promises a mobile messaging revolution

Lindsey Schutters 11 Apr 2024

Source: © 123rf Upstream CMO, Chrysa Karamanidi, and head of product & growth, Katerina Matthaiou, highlight the importance of deploying omnichannel marketing strategies and why martech can accelerate their adoption

Marketing

The importance of deploying omnichannel marketing strategies and why martech can accelerate their adoption

12 Dec 2023

Clickatell announces world's first Chat Commerce Platform as a service

Mobile & Apps

Clickatell announces world's first Chat Commerce Platform as a service

Issued by Semaphore 21 Apr 2023

Nurturing the growth of e-commerce in South Africa

E-commerce

Nurturing the growth of e-commerce in South Africa

Lauren Hartzenberg 2 Mar 2023

Source: © Michael Burrows Mobile messaging is the next big channel for digital commerce in 2023 says research from Clickatell

Digital

Clickatell: Mobile messaging the next big channel for digital commerce in 2023

18 Jan 2023

Image source: bowie15 –

E-commerce

Retail goes mobile - 95% of customers make purchases via smartphone

15 Nov 2022

Cellfind finalises partnership with Helm

CRM, CX, UX

Cellfind finalises partnership with Helm

Issued by Helm 30 Aug 2022

The power of good customer service management software

Software

The power of good customer service management software

Anton Oosthuizen, Issued by QuickEasy Software 10 May 2022

Chatbots can be utilised to enhance customer experience. PIUS UTOMI EKPEI/AFP via Getty Images

Banking

More Nigerian banks are using chatbots to serve customers, but with mixed results

Emmanuel Mogaji 27 Jul 2021

The value of mobile marketing cloud technology

Cloud

The value of mobile marketing cloud technology

James Bayhack 21 Jul 2020

Design

The One Club for Creativity appoints new director of professional development

7 May 2020

Top CX trends for CIOs to watch

Trends

Top CX trends for CIOs to watch

5 Mar 2020

Image credit: Vinicius Amano on Unsplash.

Social Media

Beyond the usual suspects: 6 alternative digital media platforms for South African brands

Grant Lapping 28 Oct 2019

How SA companies can use the cloud to drive employee enablement

Management & Leadership

How SA companies can use the cloud to drive employee enablement

Ryan Jamieson 13 Sep 2019

5 simple principles to consider for your next campaign

Advertising

5 simple principles to consider for your next campaign

Mary-Clare Tomes 8 Aug 2019

Conversational marketing and the use of the chat tool in South Africa

Digital

Conversational marketing and the use of the chat tool in South Africa

Keenan Bouwer 2 Jul 2019

RCS technology boosts CX by enabling consumers to 'touch & feel' messaging

Mobile

RCS technology boosts CX by enabling consumers to 'touch & feel' messaging

Devon Meerholz 16 May 2019

Why South African voters are resisting mobile political campaigns

Mobile

Why South African voters are resisting mobile political campaigns

Daniel K. Maduku 8 May 2019

Mobile

WhatsApp Business looks to Freshworks for customer engagement solution

24 Apr 2019

Social Media

Why savvy instant messaging campaigns can drive global brand awareness

Marco Broccardo 4 Feb 2019

New device administers medication remotely

Medtech

New device administers medication remotely

1 Feb 2019

Snapchat inks deal with 20 local media brands in MENA

Social Media

Snapchat inks deal with 20 local media brands in MENA

6 Dec 2018

Retail

Introducing the first-ever single-brand rewards programme in South Africa - Royco Rewards

Candice Goodman, Issued by Mobitainment 3 Dec 2018

NPS co-creator, Richard Owen.

Research

mSurvey makes key board appointment

4 Sep 2018

#datafree Messenger launched in South Africa

Mobile & Apps

#datafree Messenger launched in South Africa

14 Aug 2018

How consumer trends are transforming executive DNA

Management & Leadership

How consumer trends are transforming executive DNA

Annelize van Rensburg 4 Jul 2018

Gauteng premier names new chatbot "mother of rain"

Software

Gauteng premier names new chatbot "mother of rain"

6 Feb 2018

#BizTrends2018: Get ready for fluid reality and a collapsing conversion funnel in 2018

Trends

#BizTrends2018: Get ready for fluid reality and a collapsing conversion funnel in 2018

Nunu Ntshingila 8 Jan 2018

Tourism marketing trends to tap into in 2018

Marketing

Tourism marketing trends to tap into in 2018

Christa Badenhorst 9 Jan 2018

mSurvey launches first CX survey in Kenya

CRM, CX, UX

mSurvey launches first CX survey in Kenya

16 Nov 2017

In-app ticket purchase for local concerts, events in Nigeria

Mobile

In-app ticket purchase for local concerts, events in Nigeria

24 Jul 2017

Facebook CEO Mark Zuckerberg speaks at the F8 summit in San Francisco, California on 25 March 2015. Zuckerberg introduced the Messenger platform at the event. On Tuesday, 11 July 2017, Facebook announced that Messenger would soon be hosting ads on its home screen |

Advertising

Ads heading for Messenger home screens globally

12 Jul 2017

Uk’shona Kwelanga

Mobile

Move aside, TV soapies: Welcome the WhatsApp drama series

Leigh Andrews 29 Jun 2017

Mobile movie ticket services for Nigerians

Mobile

Mobile movie ticket services for Nigerians

22 Jun 2017

BBM launches mobile streaming TV in Africa

TV

BBM launches mobile streaming TV in Africa

8 May 2017

Mobile

Darryl Marcus to lead Pypestream's SA office

2 May 2017

Know these top five marketing trends to travel in 2017

Tourism & Travel

Know these top five marketing trends to travel in 2017

Stephen Marshal 20 Mar 2017

Alibaba unit invests $200m in South Korea's Kakao Pay

Banking & Finance

Alibaba unit invests $200m in South Korea's Kakao Pay

21 Feb 2017

EU charges Facebook over WhatsApp buyout

Social Media

EU charges Facebook over WhatsApp buyout

21 Dec 2016

Smiley-faced success for Japan's emoji creator

Mobile

Smiley-faced success for Japan's emoji creator

20 Dec 2016

'SMS for Life' launches in Nigeria to improve access to essential medicines

Mobile

'SMS for Life' launches in Nigeria to improve access to essential medicines

13 Dec 2016

Facebook now lets you buy food, movie tickets on site

Services

Facebook now lets you buy food, movie tickets on site

24 Oct 2016

Pypestream appoints general manager to drive growth in South Africa

Mobile

Pypestream appoints general manager to drive growth in South Africa

Issued by Pypestream 7 Oct 2016

Advertising

WhatsApp to share user data with Facebook

26 Aug 2016

#Loeries2016: MMA Forum sheds light on mobile marketing

Loeries Creative Week

#Loeries2016: MMA Forum sheds light on mobile marketing

Pasqua Heard 18 Aug 2016

Apple and Microsoft unholster new gun emojis

Mobile

Apple and Microsoft unholster new gun emojis

8 Aug 2016