Dealer Sales Consultant

Administrative duties

Daily reports required to be updated:

Bi-hourly report (10:30, 12:30, 14:30, 16:30, and end of day)
20-mile march
Consultant performance report
Oakhurst sales report
Manual COC when requested by the team
Retention daily report (directors' report, individual performance, leads report, etc.)
Assist with KA reports in the absence of the other administrator

Weekly reports required to be updated:

Monthly reports required to be updated:

Additional daily duties:

Update WhatsApp group at 10:30, 16:30, and 17:00
Update dealer bases as requested by consultants
Source code changes when required
Create VIP codes for new dealers when required or make changes to existing VIP codes
Assist management with any other reports or information requested

Requirements:

Matric or equivalent, a tertiary qualification will be an advantage
Proficient in relevant computer applications and call centre systems
Good typing skills
Excellent organisational skills with the ability to multi-task
Excellent oral and written communication skills
Ability to work under pressure and be flexible as part of a team
Attention to detail and deadlines (essential)
Ability to develop and maintain good working relationships at all levels, including during difficult or challenging circumstances
Ability to prioritise and manage own workload amid conflicting demands and busy work periods
Ability to think ahead and anticipate needs before they arise
Ability to exercise discretion in dealing with confidential or sensitive matters

Posted on 16 Oct 14:09, Closing date 14 Nov