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Achievement Awards Group Press Office

In the rewards and loyalty space, we are a full service, human-centred, data-driven, tech focused, behavioural change agency creating staff programs, partner incentive programs and consumer loyalty programs.

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Latest news

Why Aren’t More Businesses Doing Personalisation Better?

The potential is alluring but getting there is more of a crawl than a sprint. There are reasons for that. 26 Feb 2025 Read more

A Contact Centre Game Changer: QA + AI = Kwaai

Artificial intelligence (AI) and data have the potential to radically transform contact centre quality assurance (QA). Where continuous improvement has traditionally been incremental, AI can drive progress in giant leaps. 17 Feb 2025 Read more

Data as detective: showing you things you otherwise wouldn’t see

Data is full of hidden clues. If you can find them, you can use them to solve difficult business challenges. 10 Feb 2025 Read more

The Power of Recognition and Rewards: Driving Success in South Africa's BPO Industry

Unpacking why employee recognition and reward is at the core of South Africa’s Success and Growth in Global Business Services 29 Jan 2025 Read more

Can Data Predict the Future?

Organisations can confidently infer valuable signals in their data about their employees’ plans and intentions. 16 Jan 2025 Read more

Customer Loyalty: Unpacking the key trends driving loyalty program design in 2025

As businesses strive to foster stronger connections with their customers, 2025 will see key shifts in how loyalty programs are designed and executed. The focus is increasingly on personalisation, engagement, and delivering meaningful and tangible value. 13 Jan 2025 Read more

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Contact Achievement Awards Group

T: +27 (0) 21 700 2300
E: az.oc.sdrawa@seiriuqne
W: www.awards.co.za
A: 14 Stibitz Street, Westlake, Cape Town, 7945