Customer loyalty | Bizcommunity

News

Source: Supplied. Pieter De Wet, business development lead at FutureBank.

Financial Services

Beyond transactions: The rise of mobile wallets. But consolidation is coming

22 hours

End-to-end security is your best business investment

SMEs

End-to-end security is your best business investment

Issued by ASUS 8 Nov 2024

Source: Supplied.

Retail & Hospitality Property

Redefine Properties unveils newly expanded Pan Africa Mall

4 Nov 2024

How customer reviews shape Black Friday buying decisions

Retail Marketing

How customer reviews shape Black Friday buying decisions

Issued by Hellopeter 1 Nov 2024

Hyper-personalisation is the future of customer care

CRM

Hyper-personalisation is the future of customer care

29 Oct 2024

Customer loyalty/rewards programmes: Why CX and personalisation are the key to winning

CRM

Customer loyalty/rewards programmes: Why CX and personalisation are the key to winning

Michael Levinsohn 28 Oct 2024

Source: © 123rf Platforms such as Instagram, Facebook and TikTok have become crucial components of the digital advertising landscape

Digital

SA's digital ad revenue hits new all-time high with almost 40% share of overall advertising market

Paula Hulley 24 Oct 2024

Why empathy is redefining customer experience in a digital world

CRM

Why empathy is redefining customer experience in a digital world

Liezel Jonkheid 22 Oct 2024

How WhatsApp automation can enhance customer service

CRM

How WhatsApp automation can enhance customer service

Xander Barnard 16 Oct 2024

The crucial role of last-mile delivery in customer satisfaction

E-commerce

The crucial role of last-mile delivery in customer satisfaction

10 Oct 2024

See beyond the competition: Analyse, understand and compete

Digital

See beyond the competition: Analyse, understand and compete

Issued by Location Bank 30 Sep 2024

(Image supplied) The 2024 IAB South Africa Internet Advertising Revenue Report, also known as the Online AdSpend Report, has confirmed the significant expansion of online advertising as forecasted in last year’s report

Digital

IAB Online AdSpend Report: SA's digital ad revenue soars to R17.7bn

27 Sep 2024

Agribusiness

Boosting South Africa’s agribusiness: Practical strategies for growth and success

Phumla Mavundla 26 Sep 2024

Navigating digital transformation in South Africa’s retail space

Technology

Navigating digital transformation in South Africa’s retail space

Boyd Chislett 25 Sep 2024

Use Black Friday to set your business up for success with these 7 insights

Digital

Use Black Friday to set your business up for success with these 7 insights

Zaida Kamish, Issued by Incubeta 23 Sep 2024

Prisa's 2024 Prism Award winners unveiled in Cape Town

PR & Communications

Prisa's 2024 Prism Award winners unveiled in Cape Town

22 Sep 2024

Data-rich loyalty programmes can boost retail businesses in SA

CRM

Data-rich loyalty programmes can boost retail businesses in SA

12 Sep 2024

5 WhatsApp trends transforming retail customer communication in 2024

Trends

5 WhatsApp trends transforming retail customer communication in 2024

Xander Barnard 11 Sep 2024

Why retailers should consider embedded finance

Banking & Finance

Why retailers should consider embedded finance

12 Sep 2024

Source: Supplied. Carrie Peter, managing director at Impression Signatures.

Banking

How digital signatures drive security, certainty, loyalty in banking

5 Sep 2024

South Africa’s niche travel market set to surge by 2025

Travel

South Africa’s niche travel market set to surge by 2025

29 Aug 2024

Toys R Us shows resilience despite SA's challenging retail decline

Retailers

Toys R Us shows resilience despite SA's challenging retail decline

27 Aug 2024

How e-commerce brands can win in the age of customer expectation

CRM

How e-commerce brands can win in the age of customer expectation

Khosi Ncube 22 Aug 2024

Anti-marketing: The antidote for a dead marketing game

Marketing

Anti-marketing: The antidote for a dead marketing game

Xavier Olivier, Issued by DarkMatter 6 Aug 2024

How consumer demand is driving change in food packaging

Packaging

How consumer demand is driving change in food packaging

Issued by KLA 5 Aug 2024

The future role of AI in frequent flyer programmes

Travel

The future role of AI in frequent flyer programmes

Frik van der Westhuizen 1 Aug 2024

6 strategies TDMC considers to build customer loyalty

CRM, CX, UX

6 strategies TDMC considers to build customer loyalty

Issued by TDMC 30 Jul 2024

Source: © 123rf Part 1 of the South African Customer Experience Report discusses the giant disconnect between businesses and consumers

CRM, CX, UX

Part 1: South African Customer Experience Report - The giant disconnect

30 Jul 2024

5 signs you’re good at saving money in your small business

SMEs

5 signs you’re good at saving money in your small business

Ben Bierman, Issued by Business Partners Limited 29 Jul 2024

AI can drive the future of customer service

Technology

AI can drive the future of customer service

Warren Hawkins 25 Jul 2024

Social Places introduce local pages and Bing integration

CRM, CX, UX

Social Places introduce local pages and Bing integration

Issued by Social Places 31 Jul 2024

Shift to omnichannel payments in retail to drive efficiencies and enhance CX

Banking & Finance

Shift to omnichannel payments in retail to drive efficiencies and enhance CX

Quintin van der Linde & Don Lange 19 Jul 2024

AI campaigns to humour-driven engagement. Where are we going?

Advertising

AI campaigns to humour-driven engagement. Where are we going?

Issued by AAA School of Advertising 1 Jul 2024

Revolutionising retail in South Africa through gamification

Technology

Revolutionising retail in South Africa through gamification

Rakhee Naik, Issued by KLA 27 Jun 2024

4 retail trends that will drive the second half of 2024

Trends

4 retail trends that will drive the second half of 2024

Mike Smollan 26 Jun 2024

Loyalty programmes: The move to digital engagement

Retail

Loyalty programmes: The move to digital engagement

Len Lubbe 24 Jun 2024

5 things Temu can teach e-commerce businesses

E-commerce

5 things Temu can teach e-commerce businesses

Issued by TDMC 20 Jun 2024

Integrated accounting for printing companies

Printing

Integrated accounting for printing companies

Anton Oosthuizen, Issued by QuickEasy Software 18 Jun 2024

Reasons to install an SSL certificate on your website

Technology

Reasons to install an SSL certificate on your website

Issued by Domains.co.za 7 Jun 2024

Marketing

Heat up your brand this winter: Successful BTL marketing campaigns to inspire your next move

Issued by Tradeway 30 May 2024

Source: Supplied. African Bank chief executive officer, Kennedy Bungane.

Banking

Africanbank posts a R203m profit with a 38% increase in active customer numbers

30 May 2024

How to make your small business appear more accomplished

SMEs

How to make your small business appear more accomplished

Issued by Domains.co.za 28 May 2024

Understanding marketing vs. advertising: Why businesses need both

Marketing

Understanding marketing vs. advertising: Why businesses need both

Issued by AAA School of Advertising 24 May 2024

The power of place in modern marketing

Marketing

The power of place in modern marketing

Christen Werth & Paul Stemmet, Issued by Dentsu 23 May 2024

E-commerce in SA is on track to surpass R100bn by 2026

E-commerce

E-commerce in SA is on track to surpass R100bn by 2026

20 May 2024

Over 50% of MEA consumers in loyalty programmes want freebies - Euromonitor International

Retail

Over 50% of MEA consumers in loyalty programmes want freebies - Euromonitor International

20 May 2024

5 tips to build personalised engagement with your customers

CRM

5 tips to build personalised engagement with your customers

16 May 2024

Branding

Brand Finance report: L'Oréal leads global cosmetics brand value growth

8 May 2024