Employee experience | Bizcommunity

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Banking

Cashing in: Study shows banks investing big in GenAI, and it’s paying off

11 Nov 2024

An industry first – KFC transforms fast food career paths through its Streetwise Academy

FMCG

An industry first – KFC transforms fast food career paths through its Streetwise Academy

Nolo Thobejane, Issued by KFC 5 Nov 2024

Frontline forward: Insights from non-desk employees in ever-changing work environments

Marketing

Frontline forward: Insights from non-desk employees in ever-changing work environments

Issued by Wyzetalk 5 Nov 2024

KFC empowers staff with nationally recognised qualifications

Higher Education

KFC empowers staff with nationally recognised qualifications

25 Oct 2024

Why empathy is redefining customer experience in a digital world

CRM

Why empathy is redefining customer experience in a digital world

Liezel Jonkheid 22 Oct 2024

Image source: Hanna Kuprevich –

Management & Leadership

Evolution of the workplace: Recognising individual employee values and needs

16 Oct 2024

3 reasons why top HR teams are creating a workplace experience strategy

Employee Wellness

3 reasons why top HR teams are creating a workplace experience strategy

Teresa Badenhorst 20 Sep 2024

Beyond the surface: Embracing neurodiversity in the workplace

Management & Leadership

Beyond the surface: Embracing neurodiversity in the workplace

Issued by icandi CQ 19 Sep 2024

Proptech

Africa Proptech Forum set to fast-track African property innovation

6 Sep 2024

#CEMAfrica2024: A triumph in CX innovation

E-commerce

#CEMAfrica2024: A triumph in CX innovation

14 Aug 2024

Image: Supplied

Skills Development & Training

Induction vs onboarding: Why the distinction can make all the difference for new hires

Anja van Beek 8 Aug 2024

Image source: stokkete –

HR Tools & Software

5 steps to successfully adopting new HR technology

Jaen Beelders and Mandisi Dube 30 Jul 2024

Upskilling retail’s youth: The power of microlearning and effective communication

Training

Upskilling retail’s youth: The power of microlearning and effective communication

Issued by Wyzetalk 18 Jul 2024

Yolandi Esterhuizen, director of Global Product Compliance at Sage Africa & Middle East

Trends

Automation trends to future-proof HR

Yolandi Esterhuizen 12 Jul 2024

Image source: Andriy Popov –

HR Tools & Software

E-HR strategy: What it is and how it can improve organisational efficiency and employee experience

Mandisi Dube and Jaén Beelders 12 Jun 2024

Retailer’s guide on how to shift from multichannel to omnichannel payment experiences

Retailers

Retailer’s guide on how to shift from multichannel to omnichannel payment experiences

Gary Bowers & Shaun Shehab 11 Jun 2024

Tunnel vision of funnel vision?

Employer Branding

Tunnel vision of funnel vision?

Issued by icandi CQ 7 Jun 2024

How to take advantage of retail trends in 2024

Trends

How to take advantage of retail trends in 2024

Peter Ludi 15 Mar 2024

Branding

Brand love, from the inside out

Issued by icandi CQ 14 Feb 2024

The crucial role of frontline retail workers in shaping customer experience

CRM

The crucial role of frontline retail workers in shaping customer experience

Serena Ho 14 Feb 2024

Retail is in the midst of the biggest technology paradigm shift

Technology

Retail is in the midst of the biggest technology paradigm shift

Peter Ludi 1 Feb 2024

Anja van Beek, Talent Strategist, Leadership & HR Expert and Executive Coach

Trends

#BizTrends2024: Beyond bots and degrees

Anja van Beek 31 Jan 2024

Sally Acton, CEO of Torque Solutions

Trends

#BizTrends2024: Employee experience is (still) trending - are you doing it right?

Sally Acton 30 Jan 2024

Is 2024 the year we unlock AInternal Communications?

PR & Communications

Is 2024 the year we unlock AInternal Communications?

Issued by icandi CQ 17 Jan 2024

Pabi Mogosetsi, founder and MD of EB Koach

Trends

#BizTrends2024: Navigating the HR landscape to thrive in 2024

Pabi Mogosetsi 16 Jan 2024

Dr Chris Blair, CEO of 21st Century

Trends

#BizTrends2024: Transformation of HR practices in support of wellness

Chris Blair 9 Jan 2024

Tango Matoti, head of workplace strategy and design at Tétris Design and Build South Africa.

Trends

6 workplace design trends shaping Cape Town offices

5 Dec 2023

Zuko Mdwaba, Salesforce area VP/Africa executive and South Africa country leader

4th Industrial Revolution

The AI and automation revolution is gaining confidence

Zuko Mdwaba 24 Nov 2023

Retaining and growing customers in a tough economic climate

CRM

Retaining and growing customers in a tough economic climate

Clara Wicht 10 Nov 2023

Digital transformation brings new value to the customer experience

Technology

Digital transformation brings new value to the customer experience

Wayne Toms 22 Sep 2023

Unlocking collaboration for exceptional customer experience

CRM

Unlocking collaboration for exceptional customer experience

Liezel Jonkheid 19 Sep 2023

Image source: Rebrand Cities from

Trends

Exploring Africa's thriving workforce trends

Pabi Mogosetsi 1 Aug 2023

Image source: PwC South Africa Economic Outlook Report

Economy

Five challenges business needs to respond to - PwC SA Economic Outlook

28 Jun 2023

Image source: everydayplus –

Trends

4 key trends driving branded merchandise

22 Jun 2023

Colin Erasmus, chief operations officer at Microsoft South Africa

Research

Retail staff want more tech, research reveals

20 Jun 2023

Image source: Getty Images

Employer Branding

How the HR model is being reinvented... by employees

Nicky Myburgh 19 Jun 2023

Image source: Getty Images

4th Industrial Revolution

The future of people analytics lies in digital twins

Elmen Lamprecht 6 Jun 2023

Mondelez International and Top Employers’ Institute discussion panel (L-R): Bunny Majaja, Sandra Botha, Njabulo Mashingo, Cebile Xulu and Keshnie Martin

Talent Acquisition

#AfricaMonth: Has Africa got talent?

Shan Radcliffe 31 May 2023

Image: Supplied

Trends

6 trends shaping the future of work

Phumza Capa De Bruin 24 May 2023

Jacqui van Rooijen, Leadership expert and Transformation Coach at YCagel

Management & Leadership

Risks and benefits of AI in interpersonal leadership

Jacqui van Rooijen 23 May 2023

Karen Muller, global client service advisor at Top Employers Institute

Trends

Humanity is at the heart of 2023 workplace trends - new report reveals top priorities for business

12 May 2023

Image source: bowie15 –

HR Tools & Software

How mobile apps can simplify HR processes for frontline staff

Kiv Moodley 4 May 2023

Marketing

Organisations with a strong employee value proposition will win the war for talent

Zahra Mirza 11 Apr 2023

Source: Supplied. Nombuso Gumede, MpiloTech’s chief operating officer.

Financial Services

MpiloTech reports 2 new executive appointments

29 Mar 2023

Sustainability: an important consideration in the war to win talent

Talent Acquisition

Sustainability: an important consideration in the war to win talent

Issued by Pnet 10 Mar 2023

Technology

Tarsus On Demand welcomes new MD Senzo Mbhele

2 Mar 2023

Building the Ultimate HR Tech Stack - part 3

HR Tools & Software

Building the Ultimate HR Tech Stack - part 3

Elmen Lamprecht 21 Feb 2023