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Source: © 123rf Digitlab's new report predicts emerging trends and strategies set to shape the future of digital marketing

Digital

Digitlab's Insight 2025: The State of Digital: 6 critical trends for 2025

2 days

SmartSlip: The future of consumer engagement and insight collection

Digital

SmartSlip: The future of consumer engagement and insight collection

Issued by Techsys Digital 15 Nov 2024

Source: Supplied. Pieter De Wet, business development lead at FutureBank.

Financial Services

Beyond transactions: The rise of mobile wallets. But consolidation is coming

13 Nov 2024

State of the Retail Nation Q3: Consumer confidence starts to recover ahead of Black Friday

Marketing

State of the Retail Nation Q3: Consumer confidence starts to recover ahead of Black Friday

Issued by NielsenIQ 8 Nov 2024

Source: © 123rf From November all incoming service conversations for businesses using WhatsApp Business are free

Digital

Free WhatsApp Business incoming service conversations

7 Nov 2024

The importance of agile rewards programmes during times of economic uncertainty

Banking & Finance

The importance of agile rewards programmes during times of economic uncertainty

Kgomotso Zaake 4 Nov 2024

Customer loyalty/rewards programmes: Why CX and personalisation are the key to winning

CRM

Customer loyalty/rewards programmes: Why CX and personalisation are the key to winning

Michael Levinsohn 28 Oct 2024

South Africans continue their love affair with discounts as inflation dips

Sales

South Africans continue their love affair with discounts as inflation dips

24 Oct 2024

Source: Supplied.

Finance

Visa and littlefish launch digital revolution for African small businesses

18 Oct 2024

7 types of consumers all business should to get to know

Retail

7 types of consumers all business should to get to know

11 Oct 2024

Personalised marketing in travel: Why knowing your audience matters

Marketing

Personalised marketing in travel: Why knowing your audience matters

Rachel Irvine 10 Oct 2024

First-party data: Your secret weapon for maximising ad returns this peak shopping season

Advertising

First-party data: Your secret weapon for maximising ad returns this peak shopping season

10 Oct 2024

Mid-year Consumer Outlook for South Africa shows ‘financial polarisation’ between consumers

Retail

Mid-year Consumer Outlook for South Africa shows ‘financial polarisation’ between consumers

Issued by NielsenIQ 8 Oct 2024

Rapt Commerce, in partnership with the Akelo Group and its subsidiary Retail Engage has launched Rapt Emerge for emerging market retailers. Pictured: Garreth van Vuuren, CEO of Rapt Group (Image supplied)

Retail

Rapt Commerce: A powerful new offering for the informal and emerging retail markets

4 Oct 2024

Source: Supplied.

Tourism & Travel

Qatar Airways invests in Virgin Australia: A strategic $3bn boost to Aussie aviation

2 Oct 2024

Now is the time for retailers to prepare for the peak shopping season

Retail

Now is the time for retailers to prepare for the peak shopping season

2 Oct 2024

(Image supplied) The 2024 IAB South Africa Internet Advertising Revenue Report, also known as the Online AdSpend Report, has confirmed the significant expansion of online advertising as forecasted in last year’s report

Digital

IAB Online AdSpend Report: SA's digital ad revenue soars to R17.7bn

27 Sep 2024

Innovative loyalty progammes are key component of modern retail strategies

CRM

Innovative loyalty progammes are key component of modern retail strategies

27 Sep 2024

Legacy Lifestyle wins South African Loyalty Awards 'Best Programme of the Year' in Travel and Hospitality

CRM, CX, UX

Legacy Lifestyle wins South African Loyalty Awards 'Best Programme of the Year' in Travel and Hospitality

Issued by 1Africa Consulting 23 Sep 2024

All the 2024 South African Loyalty Awards winners

Retail

All the 2024 South African Loyalty Awards winners

16 Sep 2024

Data-rich loyalty programmes can boost retail businesses in SA

CRM

Data-rich loyalty programmes can boost retail businesses in SA

12 Sep 2024

South African fast food market’s taste for technology driving growth

Research

South African fast food market’s taste for technology driving growth

Issued by Insight Survey 4 Sep 2024

Loyalty programmes now equally popular among South African men and women

Research

Loyalty programmes now equally popular among South African men and women

27 Aug 2024

Qatar Airways acquires 25% stake in Airlink, expands African footprint

Travel

Qatar Airways acquires 25% stake in Airlink, expands African footprint

21 Aug 2024

Gen Z, Millennials show shift in parent buying behaviour

Retail

Gen Z, Millennials show shift in parent buying behaviour

21 Aug 2024

Dion Chang outlines shifts and trends impacting SA's retail industry

Trends

Dion Chang outlines shifts and trends impacting SA's retail industry

15 Aug 2024

Financial Services

Savvy alternatives to employee two-pot withdrawals

Koketso Mahlalela 14 Aug 2024

Image supplied. The shopper is driving the retail agenda reveals Trade Intelligence’s inaugural SA Grocery Shopper Report

FMCG

5 trends tipping the power to the retail shopper

1 Aug 2024

Source: © 123rf Peer reviews continue to gain momentum as a key source of information when making purchase decisions

CRM, CX, UX

Part 2: Peer reviews more important for purchase decisions than company information

31 Jul 2024

6 strategies TDMC considers to build customer loyalty

CRM, CX, UX

6 strategies TDMC considers to build customer loyalty

Issued by TDMC 30 Jul 2024

Source: © 123rf Part 1 of the South African Customer Experience Report discusses the giant disconnect between businesses and consumers

CRM, CX, UX

Part 1: South African Customer Experience Report - The giant disconnect

30 Jul 2024

#OrchidsandOnions: Bic inspires with Paralympian Mpumelelo Mhlongo

#OrchidsandOnions

#OrchidsandOnions: Bic inspires with Paralympian Mpumelelo Mhlongo

Brendan Seery 24 Jul 2024

Grocery stokvels can empower South African households

Retail

Grocery stokvels can empower South African households

22 Jul 2024

Shift to omnichannel payments in retail to drive efficiencies and enhance CX

Banking & Finance

Shift to omnichannel payments in retail to drive efficiencies and enhance CX

Quintin van der Linde & Don Lange 19 Jul 2024

FMCG

Woolies keeps number 1 spot in SA Retail Sentiment Index

18 Jul 2024

5 predictions for the 2024 holiday shopping season

Sales

5 predictions for the 2024 holiday shopping season

Zuko Mdwaba 11 Jul 2024

South Africa Grocery Shopper Report: Understanding SA’s evolving shoppers

Research

South Africa Grocery Shopper Report: Understanding SA’s evolving shoppers

8 Jul 2024

Kantar’s Mzansi Consumer Barometer 2024

Research

Kantar’s Mzansi Consumer Barometer 2024

Issued by Kantar 2 Jul 2024

Loyalty programmes: The move to digital engagement

Retail

Loyalty programmes: The move to digital engagement

Len Lubbe 24 Jun 2024

Despite declining fuel sales, forecourt retail sector shows growth

Food & bev. services

Despite declining fuel sales, forecourt retail sector shows growth

20 Jun 2024

Marketing

Salesforce report: 85% of South African marketers use AI

28 May 2024

Over 50% of MEA consumers in loyalty programmes want freebies - Euromonitor International

Retail

Over 50% of MEA consumers in loyalty programmes want freebies - Euromonitor International

20 May 2024

8 key Meltwater take outs and how they should shape digital strategy

Digital

8 key Meltwater take outs and how they should shape digital strategy

Issued by TDMC 9 May 2024

Consumer insights agency, KLA, reveals the Quarterly Buzz results for Q1 2024

Research

Consumer insights agency, KLA, reveals the Quarterly Buzz results for Q1 2024

Issued by KLA 7 May 2024

59% of South Africans shop where they can use loyalty and rewards programmes

Retail

59% of South Africans shop where they can use loyalty and rewards programmes

6 May 2024

SA scoops 8 International Loyalty Awards

CRM

SA scoops 8 International Loyalty Awards

25 Apr 2024

5 benefits of rewards programmes

CRM

5 benefits of rewards programmes

24 Apr 2024

Selecting the right POS solution makes all the difference

Technology

Selecting the right POS solution makes all the difference

Peter Ludi 23 Apr 2024