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Jobs offered South Africa

Assistant Store Managers and Supervisors

Remuneration:cost-to-company 
Location:Cape Peninsula
Education level:Matric
Job level:Mid/Senior
Own transport required:Yes
Travel requirement:Occasional
Type:Permanent
Reference:#BIZ-ASM+SUP-W/CAPE
Company:CUM BOOKS


Are you a dynamic and passionate individual with a flair for customer service, store operations, and staff motivation? We have an exciting opportunity for you to join our team as an assistant store manager/supervisor at CUM Books in the Western Cape. With a history spanning over eighty years, CUM Books is dedicated to putting Christian content and Bibles into the hands of the people of Africa. As a publisher and retailer, our driving passion remains the hope of the gospel.

Duties and responsibilities

Job brief

As an experienced assistant store manager/supervisor, you will oversee the daily operations of our store, ensuring the smooth running of operations to maximise the customer experience. The ideal candidate will have prior experience in retail management, a deep understanding of excellent customer service, and the ability to motivate personnel to perform at their best.

Supervisor responsibilities:
  • Admin
  • Housekeeping
  • Sales and customer service
  • Assist staff on the shop floor
  • To be equipped with suitable levels of product knowledge
  • Manage stock levels in collaboration with manager and assistant manager
  • Take responsibility for the shop floor, overseeing daily duties and daily requirements of staff
Assistant store manager responsibilities:
  • Organising and overseeing all store operations
  • Leading and supervising a dedicated retail team
  • Training and guiding staff members to achieve maximum performance
  • Preparation and effective control of the store's budget, focusing on cost-efficiency
  • Efficient stock management and monitoring of stock levels
  • Maintaining and delivering excellent customer service
  • Addressing and resolving customer complaints to uphold exceptional customer service
  • Handling and resolving any issues that may arise within the store
  • Planning and overseeing in-store promotions and merchandising
  • Staying updated on market trends to identify opportunities for store improvements
  • Ensuring the store complies with all legal health and safety guidelines
  • Providing regular feedback and reporting to higher management
Desired experience, requirements and skills:
  • Proven experience in retail management or a related role
  • Strong leadership and team management skills
  • Excellent organisational and problem-solving abilities
  • Effective communication and interpersonal skills
  • Proficiency in budget management and stock control
  • Customer-focused with a commitment to delivering exceptional service


Posted on 24 Oct 08:45, Closing date 22 Nov

Apply by email

cv@cumbooks.co.za

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