Group IT Systems Administrator

Location:	Centurion
Reference:	#JHB000022/RA
Company:	The Tolcon Group

Main job purpose

The systems administrator is responsible for the upkeep, configuration, installation, troubleshooting, and operational support of the organisation's computer systems while ensuring optimal infrastructure and business uptime. This includes local area networks (LAN), wide area networks (WAN), other data communication systems, and various production server roles and services. The role will serve as third-line technical support for escalations, perform license management, and update hardware and software, while also assisting with proactive systems monitoring and maintenance.

Organogram

• Superior (second level): Group IT manager
• Superior: Group IT operations manager
• This position: Group IT systems administrator
• Subordinate (first level): None

Employment specification

Education (minimum requirements):

• School: Grade twelve
• Post school: None

Job-related qualifications:

• Competence in Microsoft Office products suite (requirement)
• CompTIA A+ and N+ certification (requirement)
• Microsoft Certified Professional fundamentals (requirement)
• Microsoft Certified Systems Administration certification (requirement)
• Microsoft Certification MCSE/MCITP (requirement)
• Microsoft Azure experience/certification (requirement)
• Microsoft SharePoint experience/certification (advantage)
• Linux administration (advantage)
• ITIL Foundation (advantage)

Other:

• Valid unendorsed Code 8 driver’s licence

Experience:

• At least five years of IT-related experience

Required competencies:

• Proven experience in a similar role
• Excellent writing, documenting, and communication skills in English
• Presentable to clients and contractors
• Strong computer literacy skills
• Interpersonal relationship skills
• Excellent problem-solving and troubleshooting abilities
• Effective planning and follow-through on daily activities
• Strong attention to detail
• Ability to work well independently or within a team
• Ability to act quickly in crisis situations and solve problems under pressure
• Commitment to service delivery and prioritising excellent end-user experiences
• Strong understanding of Microsoft operating systems and applications, terminal services, backup and recovery principles, networking (TCP/IP, VLAN, LAN, WAN), server infrastructure, virtualisation, cloud platforms, and other IT areas.

Physical demands:

• Driving a light motor vehicle
• Extensive computer-based work

Work environment: The role operates in a typical local and remote office setting, with IT administration and support tasks performed either remotely or on-site.

Essential duties and responsibilities:

• Improve system performance and user experience by addressing repetitive issues and suggesting improvements
• Ensure security and privacy compliance of systems, endpoints, and networks
• Install and configure software, hardware, and equipment in line with company specifications
• Maintain software asset registers and ensure license compliance
• Provide user orientation on software and equipment operation
• Troubleshoot and resolve incidents and requests effectively, ensuring accurate records are kept
• Proactively monitor ICT infrastructure and perform preventative maintenance
• Maintain IT inventory, data centres, and access control
• Liaise with third-party vendors and suppliers for specific requirements
• Administer systems such as Active Directory, DNS, DHCP, Exchange, and more
• Oversee cloud and backup administration to ensure reliable operations
• Conduct disaster recovery testing and ensure data integrity
• Follow change control processes for system updates and changes
• Prepare accurate and timely reports for management
• Ensure compliance with all company policies and procedures

Additional information: This job specification outlines the primary duties and responsibilities but is not exhaustive.

Application process: Only candidates with the relevant skills and experience will be contacted. If you are not contacted, kindly consider your application unsuccessful.

Posted on 14 Jan 08:55, Closing date 24 Jan