Costing / Warranty Clerk

• Follow up daily on orders and process monthly costings
• Reconcile stock on Pastel after stock takes
• Manage daily control checklists to track shortages
• Coordinate payments through the accountant
• Prepare month-end reports in Excel for key clients
• Handle general office administration, including answering the switchboard
• Schedule appointments and process repair orders, quotes, and invoices
• Provide customer support via phone and in person at the dealership
• Qualify customer concerns and log them for technician review
• Order additional stock as needed to ensure timely repairs
• Obtain customer approval for all remedial work to be completed
• Liaise with the warranty technician to ensure efficient service and adherence to turnaround times
• Maintain daily, weekly, and monthly reports on warranty claim activities
• Handle general day-to-day invoicing administration

• Experience as a costing clerk in an automotive dealership
• Proven ability to lead a team and exceed sales targets
• Grade 12 certificate
• Proficient in Evolve software
• Valid driver’s license and own transport
• Relevant tertiary qualification (advantageous)
• Strong adaptability to changing business needs
• Experience with warranty claims administration and processing