Strategic / Digital Account Manager

We are a creative advertising agency specialising in innovative campaigns that drive results for our clients.

Who we are looking for

A strategic digital account manager.

What you will do

• Act as the main client liaison, building and maintaining strong, long-lasting relationships.
• Manage multiple accounts and projects simultaneously, ensuring all client needs are met on time and within budget.
• Develop project briefs, timelines, and budgets, ensuring alignment with client goals and agency capabilities.
• Oversee the execution of integrated marketing campaigns across various digital channels.
• Provide strategic guidance and recommendations to clients based on market insights, trends, and data.
• Collaborate with creative teams to ensure campaign concepts and deliverables meet client expectations.
• Coordinate with agency teams to optimise campaign performance.
• Lead client meetings and presentations, communicating project updates, results, and future opportunities.
• Monitor campaign performance, troubleshoot issues, and proactively identify opportunities for improvement.

What you will need

• Three to five years of experience in an account management or project management role in a digital agency.
• Experience in managing large-scale integrated campaigns.
• Strong project management skills with the ability to juggle multiple tasks and meet deadlines.
• Excellent communication skills, both written and verbal.
• A proactive problem-solver with the ability to think creatively and strategically.
• Strong understanding of digital marketing.
• Ability to work effectively with cross-functional teams (creative, strategy, media, etc.).
• A passion for client success and delivering exceptional work.