Celebrating 22 Years of Inspiring Consumer Relations

Since launching amongst the many exciting courses BrandLove’s conducted their flagship learning experiences are The Brand Warrior™ Program and the Customer Experience (CX) Mastery Program. The former is aimed at empowering all employees with the confidence, clarity of understanding, and skills to represent the brand with pride and passion, while the latter is aimed at enabling Customer Experience teams to design and deliver unrivalled customer journeys.

Conducted across South Africa and in Pan-African countries Botswana and Mauritius “Having made our share of rookie mistakes, we understand the value of sharing knowledge, best practices, and case studies, and guiding action learning to enable our clients to be fully productive and focus on delivering excellence.” Explains Chantel Botho

Trust and loyalty, positive associations, and community and belonging are Chantel’s daily mantra, Her innovative approach to learning and development has helped numerous organizations transform their brand promise into reality, delivering exceptional customer experiences that have set them apart in their respective industries.

Each session is an opportunity for BrandLove to practice what we preach, customer relations in is at the heart of a company’s success, service providers who treat their consumers by listening and actioning are more likely to develop relationships with their clients thereby increasing Brand Trust.

"With a packed schedule of exciting courses, be sure to keep an eye on our releases on the Eventing portal for more insights into the lessons you’ve chosen to pursue. Just don’t expect a typical approach to facilitation—"BrandLove is passionate about teaching executives and often employs unexpected methods to effectively convey the message." – concludes Chantel Botha

For more information on upcoming events keep an eye out in the Events portal where we summarise what to expect otherwise view our website and LinkedIn pages for more information: